Indigo Moon Systems offers long-term system maintenance contracts to watch over and administer your networked computer systems. Our approach is proactive and designed to catch problems before they begin to affect your staff or customers. We use a variety of monitoring software packages to spot problems early and correct them quickly--in many cases, automatically. And because our contracts are flat-rate, it's in our best interest to keep your systems up and running--preventable failures cost us, not you.

In the event your system does develop problems, we have an on-line trouble ticket system that staff can use to report them immediately to IMS, then track the status and resolution on-line. We also develop and make available specialized Frequently Asked Question (FAQ) lists specific to your business and requirements, in addition to our generally available library of solutions to common problems.

IMS can provide you with all the benefits of a full-time IT manager or CTO/CIO at a fraction of the cost. Whether you need interim management while searching for a replacement, or if your on-going needs don't warrant the cost of a full-time position, we can fill the gap. Startup companies needing expert advice for building out IT systems can get it without a complex search and full-time hire. Our expertise is on-demand; if your needs are occasional, you don't have to keep paying as you would with a regular employee. Call us for a monthly review of your information systems or use us when you have a difficult project coming up.

Our willingness to work with your current IT staff and other vendors is a major advantage over other consulting firms. You pay them more to come in with their staff and do all the work themselves, then leave with all the hard-earned knowledge of your systems locked away inside their heads. IMS provides mentorship and guidance to your junior IT staff and helps to keep your knowledge in-house, where it continues to help your business.